Telephone Counselling in Manchester
If you're feeling overwhelmed, low, or simply not yourself, talking to someone can help you find clarity and support. Telephone counselling offers a simple and flexible way to access therapy from wherever you feel most at ease.
​
You don't need video or internet access, just a phone and a quiet space where you can speak freely. Some people find it easier to open up without being seen, while others appreciate the convenience and privacy this format provides.
​
Together, we'll explore whatever is going on for you in a supportive, confidential space. There's no pressure to have the right words or a clear goal. We'll take things one step at a time, at a pace that feels right for you.
Telephone Counselling - Why work with me?
Choosing to speak to someone about what you're going through can take courage, especially when it’s over the phone. But telephone counselling can be a powerful and accessible way to receive support - one that offers both privacy and flexibility.
​
I’m a qualified counsellor and a registered member of the BACP, and my work is rooted in person-centred therapy. This means your experiences guide the process. Whether we're speaking in person or over the phone, the way I work remains the same: calm, respectful, and focused entirely on you. You can read more about my background and qualifications here.
​
Telephone counselling allows you to access support in a way that fits your life. There's no need to travel or be on camera. Some people find it easier to speak without visual cues, especially when emotions feel difficult to express.
​
Whatever you're facing, anxiety, low mood, relationship difficulties or just a sense that something isn’t right, we’ll explore it together. There’s no pressure to have the right words. You bring yourself, and I’ll bring a calm, confidential space where you can talk and be heard.
Understanding Telephone Therapy
I recognise the importance of accessibility and convenience in the therapeutic process. That's why I'm are pleased to offer phone-based counselling sessions for those who prefer the ease and flexibility of connecting with a counsellor from the comfort of their own space. With the same warmth and compassion that characterise my in-person sessions, I strive to help you explore your emotions, overcome challenges, and achieve personal growth through phone-based counselling.
​
Benefits of Phone-Based Counselling
There are several advantages to choosing phone-based counselling over other formats:
-
Accessibility: Phone counselling allows you to connect with your counsellor from virtually any location, removing geographical barriers and making therapy more accessible to those with mobility issues or limited transportation options.
-
Flexibility: Scheduling phone sessions can be more convenient than face-to-face appointments, as you don't need to factor in travel time or be in a specific location. This flexibility can be particularly beneficial for those with busy schedules or changing commitments.
-
Comfort: For some individuals, discussing sensitive topics over the phone may feel less intimidating than in-person meetings. The added sense of privacy and anonymity can create a more comfortable atmosphere, enabling you to open up more easily and engage with the therapeutic process.
Considerations for Phone-Based Counselling
While phone-based counselling offers numerous benefits, it is essential to consider how this format compares to other options such as face-to-face, Online, and walking sessions:
-
Non-Verbal Communication: Phone counselling does not allow for the observation of non-verbal cues such as body language and facial expressions, which can be valuable in the therapeutic process. Face-to-face or Zoom sessions may provide a more comprehensive understanding of your emotional state.
-
Technical Difficulties: Phone connections can sometimes be unreliable, leading to interruptions or call drops. In such cases, face-to-face or Zoom counselling may offer a more stable and uninterrupted therapeutic experience.
-
Atmosphere: While phone counselling provides the convenience of connecting from your own space, it may not offer the same structured and focused environment as face-to-face sessions or the relaxing, natural setting of walking sessions.
​
When deciding which counselling format best suits your needs and preferences, it's crucial to weigh the benefits and drawbacks of each option. At Jodie James Counselling Services, I'm dedicated to offering a range of counselling options, ensuring that you can choose the approach that best supports your journey towards emotional well-being and personal growth.
If you are interested in phone-based counselling or would like to discuss which format may be best suited to your needs, please don't hesitate to contact me. I'm are here to offer compassionate, empathetic, and professional guidance, helping you navigate life's challenges and reach your full potential.
My Therapeutic Approach
Every person is different, and so is every therapeutic relationship. I don’t come into sessions with a fixed agenda or set of answers. Instead, I take the time to understand what’s important to you and how we can work together in a way that feels helpful and respectful.
​
My approach is rooted in person-centred counselling. That means I’ll follow your lead, offering a space where you can explore your thoughts and feelings without judgment or pressure. You set the pace, and together we’ll make sense of whatever’s going on for you.
​
When it’s useful, I also draw on tools from Transactional Analysis (TA) and Cognitive Behavioural Therapy (CBT). These can help us look at patterns in the way you think, feel, or relate to others, and understand how those patterns may be affecting you now.
​
If you are looking for counselling in Manchester, I offer a calm, confidential space to explore what matters to you - at your pace, in your own words.
​
Ultimately, therapy is a shared process. I’ll bring warmth, honesty and professional insight, and you bring your experiences, however you’re carrying them. From there, we begin.
Based in North Manchester, here to support you
I’m based in North Manchester and work with clients from all across the surrounding areas, including Whitefield, Prestwich, Bury, Radcliffe, Crumpsall, Blackley, Middleton, Salford, and many more local communities. Wherever you're from, if you're looking for support with your mental health, you're welcome here.​
​
Finding me
I offer in-person counselling sessions at my therapy room in Whitefield, North Manchester. It’s a calm, private space that’s easy to reach from across the city and surrounding areas.
Address: 229 Bury New Rd, Whitefield, Manchester M45 8GW. Find me with W3W or via Google
Getting here:
-
By car: Free on-street parking is usually available nearby.
-
By tram: About a 30-second walk from the Whitefield Metrolink stop.
-
By bus: Local buses stop just a short walk away.
If you’re unsure about directions or access, feel free to get in touch - I’m happy to help you plan your visit.
​
Not local?
If you're not based near North Manchester - or simply prefer not to travel - I also offer counselling sessions by telephone or secure video call. This can be a helpful option if you're juggling a busy schedule, live further away, or feel more comfortable accessing support from home.
Telephone Counselling FAQs
​
What is telephone therapy?
Telephone therapy is a form of counselling where sessions are conducted over the phone, allowing clients to engage in therapy without needing to be physically present with their therapist.
How does telephone therapy work?
Telephone therapy sessions work similarly to in-person sessions, with the main difference being the mode of communication. You and your therapist will schedule a mutually convenient time for your session, and the therapist will call you at the appointed time for a conversation about your thoughts, feelings, and concerns.
What are the benefits of telephone therapy?
Some benefits of telephone therapy include increased accessibility for those with mobility issues or limited transportation, the ability to engage in therapy from the comfort of your own home, and greater scheduling flexibility.
Is telephone therapy as effective as in-person therapy?
Many clients find telephone therapy to be just as effective as in-person therapy. The most important factor in successful therapy is the rapport and trust between the client and the therapist, which can be established and maintained over the phone.
How can I prepare for my telephone therapy session?
To prepare for your telephone therapy session, find a quiet and private space where you feel comfortable and won't be disturbed. Ensure your phone is charged and has a strong signal, and have any relevant materials, like a pen and paper for note-taking, ready.
How do I schedule a telephone therapy session with Jodie James Counselling Services?
To schedule a telephone therapy session, please contact Jodie James Counselling Services through our website, email, or by phone. We'll work with you to find a convenient time that fits both your schedule and the therapist's availability.
How long are telephone therapy sessions?
Telephone therapy sessions typically last for approximately 50 minutes for a clinical hour session or 25 minutes for a clinical half-hour session, similar to in-person sessions.
Is my privacy and confidentiality maintained during telephone therapy?
Yes, Jodie James Counselling Services is committed to maintaining your privacy and confidentiality during telephone therapy sessions. Your therapist will ensure that they are in a private and secure location during the call, and they will not record the session or share your information with anyone without your consent.
​
Can I switch between telephone therapy and other therapy formats?
Absolutely! Jodie James Counselling Services offers a range of therapy formats, including in-person, video/Zoom, and walking sessions. We understand that your needs and preferences may change over time, and we're happy to accommodate these changes as best we can.
Help, Support & Guidance
